Welcome to our password reset guide! If you're looking to have your password reset for any reason, read this guide and follow the steps to submit a ticket.

Step 1: Fill out your contact information

Name: Enter your full name so we can identify who is making the submission.

Email: Provide a valid email address (which you regularly check) where we can send you confirmation and communication regarding your product. The password reset link will also be mailed to this account if you are submitting the ticket on someone's behalf.

Step 2: Enter your EngSoc email

Email: Enter the EngSoc email for which the password is being reset.

Step 3: Enter an optional message

Optionally, you can provide additional details in the Subject and Message tabs. Here is where you should indicate your relation to the account, or any details which may help us reset the password.

What Happens Next?

Our team will review your password reset request and provide action in approximately 24 hours.

If you have any questions about the submission process or run into any issues, please don’t hesitate to reach out to us.

Updated 2024/04/22