Welcome to our product submission guide! If you're looking to add your product to our shop, you're in the right place. Below, we'll walk you through the process to ensure your product is listed accurately and on time.

Important Information Before You Begin

Please note, as of 2024/02/27, product start dates must be at least 48 hours from the ticket submission time. Please plan to submit tickets in advance of the start dates to allow processing time.

What We Can Do

• Sale Periods: To request a period where the product is on sale, please indicate all necessary information in the 'Message' section, such as the sale period, sale amount (%), and anything else we should know.
• Name/Email/Phone: By default, the full name, email, and phone number of the buyer will be collected.
• Coupons: Coupons can be created for products to allow discounts, BOGO deals, and more. Please indicate you would like coupons and what functionality you would like in the 'Message' section.
• Size/Color/Product Variations: All variations should be clearly stated in the 'Message' section. If products with different variations have different price, please indicate that in the 'Message' section.
• Password Protected Posts: If you would like a post with limited access to people with a password, please provide a password you would like to use in the 'Message' section.
• Compile Sale Data: Sale data can be manually compiled at the end of the product sale period. For sale data during the selling period, please reply to your original ticket with the request.

What We Cannot Do

• Automatic Sale Data: Please note that sale data cannot be live shared or provided automatically. Sale data will be given at the end of the product selling period, or during the selling period if requested.

Step 1: Fill Out Your Contact Information

Name: Enter your full name so we can identify who is making the submission.

Email: Provide a valid email address (which you regularly check) where we can send you confirmation and communication regarding your product. If you have an '@engsoc.queensu.ca' email, please use it.

Step 2: Product Details

Product Name: The name of your product as you want it to appear in the shop.

Product Description: A detailed description of your product. Include key features, benefits, and any unique selling points.

Product Price: Set the price of your product. Make sure it’s in the correct currency format.

Step 3: Product Imagery

Did you upload product image as an attachment?: Please check 'Yes' if you have attached an image of your product. It is required that you select 'Yes' and upload an image before submitting your ticket in the file upload section.

Step 4: Product Stock

Does your product have limited stock (Optional): Please enter the stock of your product if it has one, as a number.

Step 5: Product Availability

Product Start Date: Select the date when your product will start being available in the shop. (See the important note at the beginning of this article for start date constraints)

Product End Date: If your product will only be available for a limited time, set an end date.

Step 6: Additional Information

If there’s anything else you'd like to tell us about your product, use the 'Message' space. This could include special instructions or requests regarding the product listing.

Step 7: Review and Submit

Before submitting, review all the information to ensure accuracy. Once you're ready, hit the submit button.

What Happens Next?

Our team will review your submission. If there are any issues or we need further information, we’ll contact you via the ticket. Once approved, expect a reply on the ticket and your product in the shop starting from the 'Product Start Date'.

If you have any questions about the submission process or run into any issues, please don’t hesitate to reach out to us. We’re here to help make sure your products are a success!

Version: 1.0.2 | 2024/03/10